Open Education 2017

During the past two years, the B.C. Open Textbook Project has moved from an advocacy and building phase to that of operationalization. This evolution has required a re-examination of the support offered to faculty, staff, students and others using open textbooks.



This session will illustrate how B.C. Open Textbook Project incorporates a multi-tier system of self-serve resources, educational workshops and webinars, and helpdesk services to build and maintain an Open Support structure based on user's questions, feedback, and comments. Open Support, a dynamic and iterative system, is an example of how the tenets of "open" are applied to supporting, educating, and ultimately creating self-reliance for those adopting, adapting, and creating open textbooks and other open educational resources and practices.